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Do I have to pre-treat with a Green Growth Remover?
No, but if there is Green Growth or Algae Growth present it is recommended, we can supply you with an effective Green Growth Remover if required.
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If I have ordered more than one item, will they arrive together or separately?
We try to pack items together so you'll receive your whole order at the same time. However, it is quite possible that your items will arrive separately.
Don't be too concerned if you've only received part of your order - the others will be on their way!
If you've not received part of your order and the estimated delivery has elapsed, please contact our Support Team.
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I recently applied TARMASEAL to my drive and now there are tyre marks already on it.
Don’t worry! This happens on all driveways regardless of surface. After a while, it will all weather in uniformly and you will not notice the tyre marks.
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What happens if my order does not arrive within the delivery time expected?
Firstly, don’t worry as it may be that the product has been signed for by a neighbour and you haven’t been made aware. If you are concerned about the whereabouts of your order, please call us and we will contact the courier on your behalf to try to find out what has happened. Please note that we do everything we can to ensure our anticipated delivery times are met, but sometimes delays do occur due to traffic, accidents or unforeseen situations.
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Is TARMASEAL dangerous to pets or children etc?
No, TarmaSeal is a water-based product which containd no dangerous chemicals. It will not harm pets and as it dries quickly, animals walking on the surface and then licking their paws is not a concern. However we do recommend children and pets do not walk on the surface until it is totally dry.
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Can I change my delivery address after I placed an order?
We will endeavour to assist you with changing the address prior to dispatch. Unfortunately, once your order is in transit with the courier, the delivery address cannot be changed.