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What happens if I’m not in to receive delivery?
All of our couriers leave an ‘Attempted Delivery’ card and will often try and deliver to your immediate neighbours if you are not in. If this is not possible the card will have a contactable number for you to call and rearrange delivery.
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Can TARMASEAL be applied on partially damp surfaces?
We would always recommend application to dry surfaces although a little damp will not be a problem if does not affect the overall drying process. In reference to aesthetics, adhesion or product performance it is not a problem.
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If I have ordered more than one item, will they arrive together or separately?
We try to pack items together so you'll receive your whole order at the same time. However, it is quite possible that your items will arrive separately.
Don't be too concerned if you've only received part of your order - the others will be on their way!
If you've not received part of your order and the estimated delivery has elapsed, please contact our Support Team.
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Can I change my delivery address after I placed an order?
We will endeavour to assist you with changing the address prior to dispatch. Unfortunately, once your order is in transit with the courier, the delivery address cannot be changed.
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What size area will a litre of TARMASEAL cover?
This will depend on the age, porosity, texture and general condition of the Tarmac. A relevant factor will also be how Tarmaseal is applied, the normal rate of coverage that can be expected is between 2 and 3 m² per litre when applying a two coat application. Therefore if applied by a roller a 20ltr container is likely to cover between 40 - 60m².
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Does the material need to be mixed or stirred?
Yes. TarmaSeal is a combination of resins, pigment, a slip-enhancing additive and other materials. These ingredients can settle at the bottom of the drum, this makes it important to thoroughly mix the material to ensure that all material is mixed from the bottom of the container in order to get best results from the product. TarmaSeal can be stirred with a stiff stick or a broom handle (for the 20 Litre containers). Alternatively, a mixing paddle attached to an electric drill is much quicker and easier.