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My drive has oil stains, is this a problem?
Oil contaminants could lead to a poor bond between TARMASEAL and the driveway, we would certainly recommend a treatment with our Oil Remover which is specifically designed to be used on Tarmac.
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What happens if I’m not in to receive delivery?
All of our couriers leave an ‘Attempted Delivery’ card and will often try and deliver to your immediate neighbours if you are not in. If this is not possible the card will have a contactable number for you to call and rearrange delivery.
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Do I have to pre-treat with a Green Growth Remover?
No, but if there is Green Growth or Algae Growth present it is recommended, we can supply you with an effective Green Growth Remover if required.
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Can TARMASEAL be applied to poorly laid new tarmac?
Yes, but we would advise that the new tarmac is left for at least 30 days before TarmaSeal is applied. Also, check that all oily residue has disappeared from the Tarmac, as this may lessen the bond between the products.
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Can I change my delivery address after I placed an order?
We will endeavour to assist you with changing the address prior to dispatch. Unfortunately, once your order is in transit with the courier, the delivery address cannot be changed.
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What happens if my product arrives damaged or leaking?
Unfortunately, as we mostly deal with liquids, now and again, although it is quite rare, they leak or get damaged in transit. If this happens, all we ask is you take a picture of the damaged item and send it to info@tarmaseal.co.uk and we will investigate the matter further with the courier. In the meantime, if the product is deemed unusable, we will offer a replacement FOC (Free Of Charge).
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01268 722512
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