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Is TARMASEAL dangerous to pets or children etc?
No, TarmaSeal is a water-based product which containd no dangerous chemicals. It will not harm pets and as it dries quickly, animals walking on the surface and then licking their paws is not a concern. However we do recommend children and pets do not walk on the surface until it is totally dry.
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What weather conditions can TARMASEAL be applied in?
We would recommend totally dry conditions, with temperatures of 10° C or higher. Tarmaseal can be applied in slightly lower temperatures, but lower temperatures will extend the drying times. Be warned that if rains falls on Tarmaseal before it is fully dry, the area will probably need to be re-coated.
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What happens if my product arrives damaged or leaking?
Unfortunately, as we mostly deal with liquids, now and again, although it is quite rare, they leak or get damaged in transit. If this happens, all we ask is you take a picture of the damaged item and send it to info@tarmaseal.co.uk and we will investigate the matter further with the courier. In the meantime, if the product is deemed unusable, we will offer a replacement FOC (Free Of Charge).
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Does the tarmac have to cleaned with a jet wash before applying TARMASEAL?
No, but for the best possible results your driveway does need to be as clean as possible. You can use a stiff broom and a hosepipe, but a pressure washer will make the job far easier.
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If I have ordered more than one item, will they arrive together or separately?
We try to pack items together so you'll receive your whole order at the same time. However, it is quite possible that your items will arrive separately.
Don't be too concerned if you've only received part of your order - the others will be on their way!
If you've not received part of your order and the estimated delivery has elapsed, please contact our Support Team.
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Do I have to pre-treat with a Green Growth Remover?
No, but if there is Green Growth or Algae Growth present it is recommended, we can supply you with an effective Green Growth Remover if required.