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How long before I can re-use my driveway?
For vehicle use we would recommend a minimum of 24 hours, it is generally suitable for foot traffic in approx 4 hours.
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What happens if my order does not arrive within the delivery time expected?
Firstly, don’t worry as it may be that the product has been signed for by a neighbour and you haven’t been made aware. If you are concerned about the whereabouts of your order, please call us and we will contact the courier on your behalf to try to find out what has happened. Please note that we do everything we can to ensure our anticipated delivery times are met, but sometimes delays do occur due to traffic, accidents or unforeseen situations.
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What happens if my product arrives damaged or leaking?
Unfortunately, as we mostly deal with liquids, now and again, although it is quite rare, they leak or get damaged in transit. If this happens, all we ask is you take a picture of the damaged item and send it to info@tarmaseal.co.uk and we will investigate the matter further with the courier. In the meantime, if the product is deemed unusable, we will offer a replacement FOC (Free Of Charge).
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I recently applied TARMASEAL to my drive and now there are tyre marks already on it.
Don’t worry! This happens on all driveways regardless of surface. After a while, it will all weather in uniformly and you will not notice the tyre marks.
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Can TARMASEAL be applied to poorly laid new tarmac?
Yes, but we would advise that the new tarmac is left for at least 30 days before TarmaSeal is applied. Also, check that all oily residue has disappeared from the Tarmac, as this may lessen the bond between the products.
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What weather conditions can TARMASEAL be applied in?
We would recommend totally dry conditions, with temperatures of 10° C or higher. Tarmaseal can be applied in slightly lower temperatures, but lower temperatures will extend the drying times. Be warned that if rains falls on Tarmaseal before it is fully dry, the area will probably need to be re-coated.